Mall Management System

 Mall Management System

Mall Management System provided by OpenDevSol allows you to easily manage your shopping mall, commercial complex and / or mixed-use building. With the ability to manage residential areas, commercial shops, staff, departments, rental payments and general administration, keeping everything in separate records can quickly become difficult. By using a centralised system, this can be improved.

Centralised System

The Mall Management System allows you to easily manage different areas of your building. It gives you the ability to manage residents, reception, department managers, staff, human resources, finance, admins and owners. Giving everyone a clearly defined role and organised records.

Residential & Commercial Areas

Managing residential areas will allow you to easily manage your apartments, houses, residents, tenants and service requests. Whereas managing commercial areas will allow you to manage your shops, businesses, tenant details and lease management.

Both sections can be managed easily using this system. Residential records can be linked to the property. Commercial records can be used to keep track of your shops.

Complaints & Department Management

An important part of managing a building is handling any complaints made by residents. Using the complaint section you can send complaints to the correct department, select a location and describe the issues. Residents can also upload photographs to back up their complaint.

Once sent to the department manager, they can view the complaint and assign to the relevant staff member. Complaints can be managed by keeping everything linked to the correct case. This means staff can have a clearer understanding of the issue before heading out. Complaints also have a status so they know if it is a new issue, ongoing or completed.

This helps management keep track of everyone's roles.

Staff & HR

Keeping staff in different departments organised can be done using this system. It will help with managing HR processes.

Keep track of staff attendance, leave, salary and salary slips. If you have an attendance machine, you can set this up to link to the attendance records.

Finance & Rental Management

It is important to keep track of finances for the property owners. Using this system will help keep your rental income, overdue payments, service charges and costs organised.

You can keep track of your shop rental, maintenance, staff salaries, electricity, water, security, cleaning and vendor costs. This makes it easier for the finance team to keep track of what has been paid.

Owner Dashboard

Property owners need to see the right information but not get too involved. This dashboard will show the key information in a way that is easy to manage.

Depending on what modules have been set up and what records are available, owners can see what revenue, costs, profit, outstanding rental, maintenance and trends there are. This helps owners to keep track and understand how the building is doing.

Suitable For

This system can be used for shopping malls, commercial complexes, mixed-use buildings and property management. It allows you to manage multiple departments.

Users can be assigned to different roles to ensure they can manage the relevant information. The final setup can be tailored to how the property is run.

 Easily Manage Your Building With OpenDevSol

Using this system will give you a centralised way of managing your building. You can easily manage your residents, departments, staff, leases and finances.

If you want to improve how you manage your mall or commercial property, this system will give you a solid base to help organise your processes.

Contact us at OpenDevSol to discuss your requirements and find out how we can provide you with a Mall Management System to suit your building's needs.